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Shipping Policy

Our Online Shop will only ship within Singapore

Changes in delivery date should be made via email to cleanaire@nvc-international.com at least 24 hours before the stipulated delivery timing. Please provide your order invoice number, which can be found in the confirmation email sent to you. Once the orders are confirmed, we will deliver within 7 working days.

NVC Delivery Team performs deliveries to most areas in Singapore from 0930 to 1800, Monday to Friday (excluding public holidays). The estimated delivery time for your delivery depends on the area that your delivery address is located, and is subject to traffic and weather conditions. 

The delivery date/time that you have chosen only serves as an indication of your preferred delivery timing. We strive to keep to your preferred timing, but on rare occasions, the timing may be subjected to change due to scheduling constraints.

For deliveries to private properties, especially for condominiums, please check with your property management on their bulky item delivery regulations and necessary paperwork (if required) for us to perform the delivery on your preferred date and time. This is to ensure that the delivery can go smoothly as there have been many situations where our delivery team were not able to perform their delivery, as they are prevented from entering the premises by the property security (guard house) due to the lack of prior arrangements. You may contact us cleanaire@nvc-international.com with your order number and address should you discover a need for such arrangements to be made, so as to prevent any disappointment on the day of delivery.

You can opt for self-collection at NVC office from 0930 to 1800, Monday to Friday (excluding public holidays).

Address:

55 Kim Chuan Drive 
Precise Tree #07-09
Singapore 537098